The Neptune is located at 1303 NE 45th Street in Seattle's University District. All ages show, bar with valid photo I.D. There is an overall 8 ticket limit per patron. Patrons exceeding the ticket limit will have their orders canceled at the venue's discretion. All sales are final. No refunds or exchanges. Mobile barcodes delayed until 4 days prior to event. Venue reserves the right to change delivery methods. Unless otherwise noted, each person must have a ticket regardless of age. No babies in arms. No Elevator. Ramps only to the balcony level. Official Tickets: Ticketmaster is the official ticketing source and partner of the Neptune. STG strongly encourages and recommends when attending a performance that you wear a mask. We reserve the right to require health and safety protocols for all performances.